Get in touch

555-555-5555

mymail@mailservice.com

866-632-0261

Frequently asked questions

Day or night, a member of our team is available to assist with any needs that arise to ensure your comfort and safety. Below you'll find answers to some of our most frequently asked questions. If you are still looking for answers please don't hesitate to be in touch.

  • Check-in / Check-out

    Check-in time is after 4 PM, and check-out time is before 11 AM. 


    Early check-ins and late check-outs must be requested in advance and are subject to availability and additional fees.

  • Payment and Cancellation Policy

    Full payment is required at the time of booking to secure the reservation.


    Cancellations made more than 10 days before the check-in date will receive a full refund, minus a cancellation fee.


    Cancellations made less than 7 days before the check-in date are non-refundable.

  • Occupancy

    The Property is rented for personal  use only. Events, parties, and gatherings are not permitted unless explicitly approved by the owner.


    The number of guests should not exceed the maximum occupancy limit specified in the booking details.

  • Guest Responsibilities

    Guests are expected to treat the Property with respect and leave it in a clean and orderly condition upon check-out.


    Any damages or breakages must be reported immediately and may result in charges for repairs or replacements.

  • House Rules

    We kindly ask...


    No smoking in your unit or anywhere in the building.


    Quiet Hours are from 10PM - 8AM, please respect yourfellow travelers and keep noise to a minimum duringthose hours… and no parties.


    Visitors are required to be registered on yourreservation prior to arrival. Please refer to yourreservation for max capacity of your unit.


    There is a $500 fee for unregistered guests.

    We love pets! Please make sure you have registered your pet and submitted your pet deposit prior to check in.


    Service dogs always stay at no charge.

    Illegal substances are never allowed and you will beasked to leave if caught.


    Do not leave pets or children unattended.

Share by: